Shipping & Delivery
Information about delivery times, delivery status, and delays.
I made a mistake in my delivery address — what can I do?
Did you just place your order and notice the mistake in time?Please send an email as soon as possible to [email protected] with your correct address and order number. If your order hasn’t been processed yet, we might still be able to upd
My order is delayed or delivered incorrectly. What can I do?
That’s certainly not the experience we want you to have — and we’re here to help!. Haven’t received your parcel even though it’s been shipped? Or was it delivered to the wrong address?Please send us an email at [email protected] with:. Y
What are the shipping costs and how does shipping work?
We pack your order with great care and make sure it’s on its way quickly and safely — whether you live in the Netherlands or a bit further away. Free shipping from €50. Orders under €50? Then the shipping cost is €4.95. Free shipping from €50. Orders
How do I know if my parcel has left the warehouse?
You can see this in the status of your order — both in your account and in your email!. Didn’t receive an email?Check your spam folder, or contact us at [email protected] — we’re happy to help 💛
How fast do you deliver?
Please note: the exact delivery time depends on your country and the carrier. In the Netherlands and Belgium, delivery is usually quick. In other countries, it may take a bit longer.
How can I track my order?
As soon as your order has been shipped, you’ll receive an email from us with a track & trace link.This allows you to see exactly where your parcel is and when it will be delivered. You can also check the status of your order in your account. Here’s w
Will my order be delivered in one box?
We always try to ship your entire order together in one cosy box. But sometimes that’s not possible — for example, if items come from different warehouses or the box gets too full. In that case, your order will arrive in multiple parcels. No worries:
Why hasn’t my parcel been delivered after two working days?
We understand you’re looking forward to your order — and it’s frustrating when it takes longer than expected. Normally, your parcel is delivered within 1 to 2 working days, but sometimes there can be delays with the carrier (for example, due to busy
Why do you ship with DHL?
We want your Little Dutch parcel to arrive not only beautifully packed, but also quickly, safely and reliably. That’s why we work with DHL, an experienced delivery partner that ships across Europe. DHL is a great match for the way we work:. Fast deli
Can I pick up my package at your warehouse?
Unfortunately, it’s not possible to collect your order from our warehouse. But no worries — we’ll make sure your package is delivered to your home quickly, safely, and with care 💛
Which countries do you deliver to?
We carefully ship Little Dutch orders to many countries across Europe. Currently we deliver to the following countries: 🇳🇱 Netherlands 🇧🇪 Belgium 🇩🇪 Germany 🇱🇺 Luxembourg 🇫🇷 France 🇮🇪 Ireland 🇮🇹 Italy 🇪🇸 Spain (excluding the Canary Is