Invoices & Warranty
What to do in case of damage, a complaint, or warranty.
My order arrived damaged, broken or incomplete. What should I do?
Oh no — we're sorry to hear that your order isn’t quite right. Let’s fix that together!. Is your item damaged, incomplete or not working properly? Let us know and we’ll make sure to find the right solution. Whether that’s a replacement or another sui
Need your invoice?
Would you like to receive your invoice (again)?Just send us an email at [email protected] with your order number. We’ll be happy to send it to you once more.
What is covered under the warranty?
Our products are made with care and come with a six-month warranty that covers design and manufacturing defects. The warranty covers: • Design defects • Manufacturing faults. The warranty does not cover: • Wear and tear from regular use • Damage caus
Do you offer a warranty on your products?
Yes — all our products come with a 6‑month warranty covering design and manufacturing defects. What is covered by the warranty ✅ Design flaws ✅ Manufacturing defects. What is not covered ❌ Wear and tear from normal use ❌ Damage caused by drops or imp